Privacy Policy

Last updated: September 16, 2026

This Privacy Policy explains how Calico Crittor handles information when you visit calicocrittor.com, place an order, contact customer service, or otherwise interact with our store.

Information we collect

We may receive information you provide directly, including your name, billing and shipping details, email address, telephone number, order information, account details, and messages sent to customer service.

Our storefront may also collect technical and usage information needed to operate and improve the site, such as device and browser information, IP address, pages viewed, and cookie or similar technology data.

How we use information

  • Process, fulfill, and support orders.
  • Communicate about purchases and customer-service requests.
  • Maintain store security and prevent misuse or fraud.
  • Operate, troubleshoot, and improve the storefront.
  • Meet applicable recordkeeping and legal obligations.

When information is shared

Information may be shared with service providers that support essential store operations, such as payment processing, order fulfillment, shipping, website hosting, analytics, and customer support. We may also disclose information when required by law or to protect the store, customers, or others.

We do not describe a sale of personal information or specific service providers unless those practices have been confirmed for the store.

Cookies and store preferences

Cookies and similar technologies may keep the storefront working, remember preferences, understand site performance, and support fraud prevention. Browser controls may allow you to limit cookies, although some store functions may then work differently.

Your choices

You may contact us to ask about personal information associated with your customer-service or order history. Some information may need to be retained when required for transactions, security, or legal obligations.

Children's privacy

Our products may be intended for children, but the online store is directed to adults making purchases. Children should not submit personal information through the store without the involvement of a parent or guardian.

Security and changes

We use reasonable administrative and technical measures appropriate to an online store. No transmission or storage method can be guaranteed completely secure. We may revise this policy as store practices or requirements change, and the updated version will appear on this page.

Contact

Questions about privacy can be sent to service@calicocrittor.com or mailed to Calico Crittor, 1847 Willow Creek Drive, Suite 210, Dover, DE 19901, United States.